Patient Portal Help Center
Here’s everything you need to know about using your Here & Now Patient Portal.
Welcome to Your Patient Portal
Your Patient Portal is a secure online tool that gives you 24/7 access to your health information and makes it easy to manage your care at Here & Now Mental Wellness.
With the Patient Portal, you can schedule appointments, message your care team, view your medical records, manage medications, and much more, all from your computer or mobile device.
New to the portal? Don’t worry! This help center will guide you through everything step by step
Common Tasks
Logging In & Account Setup
Learn how to access your portal for the first time, reset your password, and set up your account preferences.
Scheduling Appointments
Book, reschedule, or cancel appointments with your psychiatrist, therapist, or other providers.
Messaging Your Psychiatrist
Send secure messages to your psychiatrist, ask questions, and get responses without making a phone call.
Viewing Your Medical Records
Access your visit notes, test results, treatment plans, and other health information anytime.
Managing Medications
View your current medications, request refills, and track your prescription history.
Completing Forms & Questionnaires
Fill out intake forms, consent documents, and mental health assessments before your appointments.
Paying Your Bill
View statements, make payments, set up payment plans, and manage your billing preferences.
Frequently Asked Questions
You’ll receive an email invitation with a link to set up your account. Click the link, create a password, and you’re in. If you didn’t get the email, check your spam folder first. Still nothing? Give us a call at (847) 450-6393 and we’ll resend it.
Absolutely. The portal uses bank-level encryption to protect your health information. Always log out when you’re done, especially on shared devices, and never share your password with anyone.